Check the purchasing Apple Account

  1. Open the Carrylist Household purchase screen.
  2. Select Restore.
  3. Wait for the Apple purchase check.
  4. Check the access shown in Carrylist.
  5. If access is missing, check the purchasing Apple Account and subscription.

The invited adult has a different role

The owner bought the subscription. The invited adult receives access through the invitation and does not restore that purchase on another Apple Account.

Sources

The real Carrylist app
The real Carrylist app

Need help with this?

Restore on the purchaser’s Apple Account and check active Household access.

Contact Carrylist support

Include the app version, device, and what happened. Do not send passwords or private family records.

Reviewed October 2, 2026. Maintained by Joao Vitor Humenhuk Achutti.

Related resources

Practical guides

Cancel a Carrylist Household subscription through Apple

The purchaser cancels through Apple subscription settings. Deleting Carrylist records or the app does not cancel payment.

Practical guides

Remove an adult from a shared Carrylist household

The owner can remove the invited adult. Their access ends, while earlier packing activity remains in household history.

Practical guides

Leave a Carrylist household you joined

As the invited adult, use Leave this household to remove your membership and access. The owner’s household remains.