Compare one specific update
- Reconnect both devices to the internet.
- Open Carrylist on both devices.
- Check the sync message on Today.
- Use Try again when it appears.
- Compare a specific item or bag status before relying on it.
Separate access from delivery
An iCloud sign-in does not prove the newest update arrived. Contact support if the same update remains missing.

Need help with this?
Compare the sync status and the exact item on both devices before relying on the handover.
Contact Carrylist supportInclude the app version, device, and what happened. Do not send passwords or private family records.
Reviewed October 2, 2026. Maintained by Joao Vitor Humenhuk Achutti.